House Rules
Please read the following house rules and agree to them before having an item fixed at Ravenshead Repair Cafe:
The work carried out in the Repair Café is performed free of charge on a voluntary basis by the repair experts at hand.
Visitors are encouraged to carry out the repairs themselves with help if it is safe to do so, but in some cases this may not be possible and repair experts on site will carry out the repair if necessary.
The fact that the repairs are being performed by unpaid volunteers reflects the allocation of risks and limitation of liability: neither the organisers of the Repair Café nor the repair experts are liable for any loss that may result from advice or instructions concerning repairs, for the loss of items handed over for repair, for indirect or consequential loss or for any other kind of loss resulting from work performed in the Repair Café. The limitations set forth in these house rules shall not apply to claims declared justified on the basis of liability arising by virtue of applicable consumer protection legislation which cannot be lawfully superseded.
Potentially dangerous tools and equipment are always present and sometimes used in repairs. Parents must exercise control over and are fully responsible for the behaviour of their children whilst attending the Repair Café.
A voluntary donation is greatly appreciated.
Visitors are responsible for providing any consumables such as leads, plugs, fuses, zips, etc. that may be needed to fully complete a repair. Advice will be given on what is required.
Any use of other new materials such as leads, plugs, fuses, patches or applications will be paid for separately.
Visitors offering broken items for repair do so at their own risk.
Experts making repairs offer no guarantee for the repairs carried out with their help and are not liable if objects that are repaired in the Repair Café turn out not to work properly at home.
Repair experts are entitled to refuse to repair certain objects.
Repair experts are not obliged to reassemble disassembled appliances that cannot be repaired.
Visitors to Repair Café are solely responsible for the tidy removal of broken objects that could not be repaired.
To cut down on unnecessary waiting times during busy periods, a maximum of ONE broken item per person will be examined. The visitor will register each item separately of join the back of the queue if there is a second item for repair.